Command Center Engineer, Associate

Company: ENGINEERINGUK
Location: Wilmington
Posted on: March 24, 2025

Job Description:

You will need to login before you can apply for a job.Sector: Banking and Financial ServicesRole: ProfessionalContract Type: PermanentHours: Full TimeAbout this roleYou can work with us at one of the top FinTech companies. We sell our Aladdin platform to over 200 of the top global corporations, managing about a quarter of all the world's money under management.BlackRock is a global but close-knit team of individuals who share a common goal of providing the very best possible level of support to our business partners and customers. We embrace the diversity of values, identities, and ideas brought by our employees. We offer Flexible Time Off, collaborative working spaces, and several other benefits.The individual selected for this position will have the responsibility to cover business-critical compute workloads, real-time/interactive processing, data transfer services, application onboarding, upgrades, and recovery procedures. The international team is split into four global regions to provide 24/7 support.Additional responsibilities may include developing more cost-effective and predictable methods for supporting a growing technology infrastructure and working with internal Development Groups to manage application changes as they are released to production environments. Onboarding new technologies, assisting in proof of concept build-outs, and disaster recovery testing and planning.If any of this excites you, we want to talk to you.Team OverviewThe Service Management Operations Group is responsible for monitoring, supporting, and administering production environments for all BlackRock businesses (including subsidiaries and BlackRock Solutions clients), acting as a first responder relative to troubleshooting, problem resolution, and escalation.Collaborating with skilled professionals across the globe and managing a broad range of technologies and applications, the Operations Group delivers service quality and excellence through teamwork, innovating operational processes, and being part of the One BlackRock culture.Role ResponsibilityWeekend Shift Work: You will cover the US Sunday or Saturday shift on a 10am - 6pm schedule during DST (winter) and 11am - 7pm during the summer. You will be responsible for the set of pre-production environments and developer support during the US hours. You will identify process improvements for pre-prod environment support, releases, syncs from production, and overall stability of the environment. Provide ongoing operational support for the Aladdin infrastructure production environment. Support and fix both batch processing and interactive user applications to ensure the high availability of the Aladdin Environment using various tools to conduct analysis on system performance, root cause diagnostics, and systems/applications' design to understand and improve the operating quality of production environments. Engage in clear and concise communications both verbally and in writing. Effectively interact on incident bridges and calls to ensure all distributed team members are constantly informed. Work with development teams and application owners in debugging their applications.Qualifications

• A four-year degree specializing in Computer Science, MIS, Mathematics, Physics, or Engineering.
• 2+ years of experience as an Operations Engineer.
• Good understanding of Linux administration fundamentals; must be familiar with typical administrative commands.
• Prior system administration experience highly desirable.
• Programming experience in at least one of the following: Java, Python, Perl, or shell scripting experience.
• Candidates must have a strong interest and skills for quickly learning new technologies and proprietary systems.
• Possess a positive demeanor and ability to work as a teammate in a fast-paced environment.
• Build opportunities to integrate and automate operational processes, procedures, and tooling.
• Experience in working with Cloud Native Platforms e.g., Azure, AWS, GCP, etc.Pluses
  • Prior experience with any of these technologies: Ansible, Chef, Jenkins, AWX, Service Now, Cutover, Autosys, Kafka, Kubernetes.
  • Familiarity with monitoring tools such as Grafana and Prometheus.
  • Exposure to automation tools like AWX and Drools for alert handling.For Wilmington, DE only, the salary range for this position is USD$110,000.00 - USD$138,000.00. Additionally, employees are eligible for an annual discretionary bonus and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy, and your total compensation may vary based on role, location, firm, department, and individual performance.Our benefitsTo help you stay energized, engaged, and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents, and Flexible Time Off (FTO) so you can relax, recharge, and be there for the people you care about.Our hybrid work modelBlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.About BlackRockAt BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes, and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued, and supported with networks, benefits, and development opportunities to help them thrive.For additional information on BlackRock, please visit @blackrock - Twitter: @blackrock - LinkedIn: www.linkedin.com/company/blackrockBlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy.BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.
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Keywords: ENGINEERINGUK, Wilmington , Command Center Engineer, Associate, Engineering , Wilmington, Delaware