General Manager Support at Home
Company: Southern Cross Care (WA) Inc.
Location: Washington
Posted on: October 29, 2024
Job Description:
At Southern Cross Care (WA) we help people live extraordinary
lives every day, connected to communities. As a provider delivering
care, support and accommodation for West Australians in greatest
need, our purpose is clear, and our passion is strong.Southern
Cross Care (WA) is a place where you can have an extraordinary
impact, make an extraordinary difference, and be appreciated for
extraordinary contributions.We hope you will join us and become one
of the people who make Southern Cross Care (WA) an extraordinary
place to be.About the role and where you will be working:The
General Manager, Support at Home is accountable for the transition
of the Home Care business to Support at Home. The role has
accountability for the operational performance of the business unit
including the growth, financial sustainability, quality, employee
engagement and consumer outcomes. The role is responsible for
leading the development and deployment of commercial and
transformative solutions that contribute to the financial and
quality performance of Southern Cross Care (WA).This position is
located at our central office in Rivervale.We'll also be asking you
to:
- Lead the development of a modern and contemporary service in
the context of the Support at Home.
- Create and execute an approach to the provision of Support at
Home that positively transforms the experience of our consumers and
employees.
- Identify and create opportunities to grow the Support at Home
business to maximise our reach and impact in line with our growth
strategy while delivering financially sustainable results.
- Develop key performance indicators and targets that enable the
Support at Home leadership team to deliver the commitments made in
strategic, operational, team and individual performance plans.
- Develop and implement workforce planning processes that
optimise the deployment of labour balancing consumer and employee
needs.
- Ensure the business unit is compliant with all relevant
regulation and take steps to review and monitor compliance.About
you:The ideal candidate will have a strong commercial background in
a related sector with demonstrable ability to grow services in a
sustainable and responsible way.To be considered for this role
you'll need:
- An understanding of quality and compliance requirements and
demonstrates ability to monitor and remediate risks to
compliance.
- Proven management experience at a senior operational leadership
level.
- Workforce planning and optimisation experience.
- Strong leadership and motivational ability that grows and
develops talent.
- Experience of managing remote and isolated teams and
individuals.
- Hold a satisfactory NDIS workers screen check.Working with
us:At Southern Cross Care (WA), we are committed to being an
employer of choice. As well as providing a positive and supportive
environment, we also offer the following benefits:
- Not-for-profit salary packaging options of up to $15,900 for
general living expenses and $2,650 for entertainment benefits.
- Corporate Health Insurance with HBF.
- Free employee assistance program.
- A diverse range of services which allows professional
development and growth.
- Annual leave starting at 4 weeks (full time).
- Carers/personal leave.
- Service Awards for long standing employees.
- Flexible working environment.How to apply:To express your
interest, please apply with an up-to-date resume, and a cover
letter outlining your experience / suitability.Kindly note, if your
application progresses to an interview, we'll be asking for:
- National Police Clearance - current within 6 months (or
evidence of application).
- Immunisation record (Flu & COVID19).About us:Established over
50 years ago, Southern Cross Care (WA) is a purpose-driven,
not-for-profit organisation contributing to social, health and
economic development in WA. We do this by enabling the delivery of
integrated services in our community for the increasingly complex
health, care and accommodation needs of our aging population and
those living with mental illness.Our dedicated and passionate team
of around 900 employees and 130 volunteers, deliver care and
services to over 3000 West Australians across our residential,
retirement village, mental health, community housing and home care
portfolio.Our promise to our clients, residents and each other is
to enable extraordinary because we;Listen, Act, Do not give up,
Work as one.Southern Plus and Southern Cross Housing Ltd. are part
of the Southern Cross Care (WA) Inc. Group.Southern Cross Care (WA)
is an equal opportunity employer committed to diversity and
inclusion. We also acknowledge the Traditional Owners of the lands
on which we work.For more information on the services, we provide
visit: scrosswa.org.au
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Keywords: Southern Cross Care (WA) Inc., Wilmington , General Manager Support at Home, Executive , Washington, Delaware
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