Technical Delivery Manager

Company: W. R. Berkley Corporation
Location: Wilmington
Posted on: February 18, 2025

Job Description:

Company DetailsCompany URL: Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC's 60+ operating units across the globe. BTS's wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible.Driven by a commitment to collaboration, BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand but proactively plan for the "What's Next" in our industry and beyond.With a culture centered on innovation and entrepreneurial spirit, BTS stands as a community of technology leaders with eyes toward the future -- leaders who truly care about growing not only their team members but themselves, and take pride in their employees who shine. BTS offers endless ways to get involved and have the chance to grow your career into a wide range of roles you'd never known existed. Come join us as we push forward into the future of industry-leading technological solutions.Berkley Technology Services: Right Team, Right Technology, Simple and Secure.ResponsibilitiesAre you ready to manage a highly skilled team and push them to greatness? We are looking for a Technical Delivery Manager who:

• Has a drive to lead.
• Has initiative to perform and inspire others to perform at a high level.
• Pushes themselves, pushes others. Makes sure people keep their promises. Stretches the possible.
• Takes ownership of business initiatives and outcomes.
• Builds and fosters relationships required for smooth execution.
• Takes a value-driven approach to delivery using the SAFe Agile Framework.
• Has a bias for action, operates with urgency.
• Can handle high-pressure situations and develop viable solutions to problems.
• Able to operate independently, in thinking, and driving action across multiple teams and organizations to deliver value.What we'll bring:
  • An engaged and supportive leadership team that will invest in you.
  • Talented engineering teams to work with.
  • A budget for continual improvement.
  • A broad group of industry experts who work closely with us on everything we do.Duties of Position:
    • Planning, coordinating, and communicating at a team and ART level. Identifying and resolving blockers for the teams. Identifying and mitigating current and future risks to delivery.
    • Actively monitoring delivery and identifying areas for continuous improvement.
    • Engaging with Business Stakeholders. Understanding their needs, priorities, and concerns.
    • Clearly presenting delivery progress to leadership and business stakeholders from feature inception to adoption.
    • Balancing refinement activities alongside sprint deliverables to maintain a healthy backlog.
    • Performing project analysis, managing risks, identifying, and influencing necessary course corrections, creatively solving problems.
    • Facilitating daily stand-ups, reviews, retrospectives, sprint planning, and demos, planning projects and releases.
    • Understanding the technology landscape, constantly being aware of changes, proactively communicating changes to teams.
    • Onboarding resources and staff. Coaching teams to achieve higher levels of agile maturity.
    • Managing vendor relationships.
    • Navigating an ever-changing landscape showing flexibility while working with 60+ organizational units.
    • Managing several concurrent projects to ensure their on-time delivery according to customer expectations.
    • Overseeing the Jira ticketing system and assigning tasks; applying innovative approaches, methodologies, and/or techniques while directing projects, programs, and activities.
    • Utilizing experience and expert knowledge for establishing and documenting policies and standard operating procedures for the team.QualificationsPreferred Skills/Experience:
      • SAFe, PgMP and/or PMP Certification will be an added advantage.
      • Experience with Atlassian suite of tools, specifically Jira and Confluence.
      • Experience implementing or working with a Lean Portfolio Management Organization.
      • 7+ years' experience in managing multiple medium-to-large scale IT Infrastructure projects/programs collaborating with cross-functional teams in the financial services industry.
      • Bachelor's degree or equivalent experience.Travel Requirements:
        • Low level of domestic U.S. travel required (up to 20% of time).Behavioral Core Competencies:
          • Flexibility
          • Customer Service Oriented & Operational Effectiveness
          • Personal Ownership
          • Quick Decision Making
          • Team Builder
          • Transformational LeadershipThe Company is an equal employment opportunity employer.Sponsorship DetailsSponsorship not offered for this role.
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Keywords: W. R. Berkley Corporation, Wilmington , Technical Delivery Manager, Executive , Wilmington, Delaware